A: Need help, but not sure who to ask? Here is a brief description of our different departments and how they can help:
1.800.422.2011, ext 5600: questions or requests for changes to existing policies, changes to payment method or frequency.
Underwriting / New Business
1.800.422.2011 ext 4129: questions regarding application submission, submitted policy applications not yet in force, pending items, delivery requirements.
1.800.422.2011, ext. 4130: questions from agents regarding appointment with Investors Heritage, supplies, product information and product calculators.
1.800.422, 2011, ext. 4128: questions regarding commissions, commission payment and direct deposit enrollment or changes.
1.800.422, 2011, ext. 4127: policyholder and agent questions regarding premium payments, changes to payment method and payment frequency.
1.800.422.2011, ext. 4126: questions regarding filing a claim, pending claims and claim payment.